Accessibility

At Eden Roc Miami Beach Resort we are committed to making our facilities, resort amenities and services accessible to our guests with disabilities.

ACCESSIBLE PUBLIC AREAS

Public entrance
Accessible route from public entrance to registration
Accessible route from public entrance to guest rooms
Accessible route from public entrance to restaurants
Accessible route from public entrance to meeting rooms/ballrooms
Accessible route from public entrance to fitness center/SPA
Accessible route from public entrance to swimming pools
Accessible route from public entrance to beach
Registration desk
Concierge desk
Restaurants
Swimming Pools
Beach
Valet parking
Service animals welcome

ACCESSIBLE GUEST ROOMS

Accessible route to all guest rooms
Each room category has ADA room type equipped with roll-in showers

For more information about accessible services and facilities, please contact us directly at 305.704.7605

WEBSITE ACCESSIBILITY STATEMENT

Eden Roc, LLLP is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

CONFORMACE STATUS

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. Eden Roc is in the process implementing the relevant portions of WCAG 2.0 Level A (WCAG 2.0 A) as its web accessibility standard.

FEEDBACK

We welcome your feedback on the accessibility of Eden Roc Miami Beach. Please let us know if you encounter accessibility barriers on Eden Roc Miami Beach:

Phone: 305.704.7605
E-mail: customercare@nobuedenroc.com
Visitor address: 4525 Collins Ave, Miami Beach, FL 33140

We try to respond to feedback within 2-5 business days

@edenrocmiamibeach